FAQ

Do You Accept International Orders?

Yes. We offer free shipping worldwide to most countries, and accept most currencies through our secure payment processing system. Although payments are processed in U.S. Dollars, you will see the equivalent charge in your currency on your bank or credit card statement.

When Will I Receive My Copy?

We are manufacturing these sets to order and shipping will commence 2-3 weeks after the sale ends. Your items will be sent tracked and you will be sent a tracking number once they have been dispatched. You will receive your digital version of the documentary and soundtrack on the 19th of February. While we will make every effort to ensure a fast delivery, we are not guaranteeing delivery before Christmas.

Will The Blu-ray Be Region Free?

Yes, the Blu-ray will be region free.

Is The Documentary Available on Streaming Services?

The documentary is not available to stream or watch anywhere else.

What Is Your Refund Policy?

We offer a full, no-questions-asked refund up until Friday 19th February. Because these items are limited edition and made-to-order, we are not offering refunds after this point apart for in cases of manufacturing defects (which we will first seek to rectify with a replacement item).

My Question Isn’t Answered Here

Please submit a ticket at our support portal